Frequently Asked Questions

General Questions

At Atlantic Grounds, we know that caring for a Hamptons home means paying attention to the details and answering your questions clearly. Here are a few of the things our clients ask most often:

  • How Often Should I Clean My Windows?

    Most Hamptons homes benefit from window cleaning 2–3 times a year. Salt air, pollen, and storms can quickly cloud glass, and regular cleaning keeps your views clear while protecting your frames.

  • What Is Soft Washing?

    Soft washing is the safest way to clean cedar shingles and siding. At Atlantic Grounds, we use a low-pressure, eco-friendly process that removes dirt, mildew, and salt without damaging wood or finishes.

  • How Long Does A Cleaning Take?

    It depends on your property. For example, a full window cleaning usually takes 2–4 hours, while a complete exterior wash with gutters may take half a day or more. We’ll always give you a clear timeline before we start.

  • Do You Wear Shoe-Covers When Inside My House?

    Yes — our crew always wears shoe covers when entering your home. We treat your house as if it were our own, from prep to cleanup.

  • What If I Am Not Happy With My Cleaning?

    Our work is backed by The Atlantic Grounds Promise: on time, done right, and respectful of your home. If something doesn’t meet your expectations, we’ll come back and make it right.

  • What Are Your Service Areas?

    We serve the full South Fork — from Quogue to Montauk — including Southampton, Sag Harbor, Bridgehampton, East Hampton, Amagansett, and all surrounding communities.

Seasonal Care Resources

Homes Out East face unique seasonal challenges. At Atlantic Grounds, we help you prepare year-round with these essentials:

  • Spring | Summers

    Wash windows, clear gutters, and refinish decks to prepare for outdoor | Soft wash cedar siding, protect against UV damage, and schedule mid-season window care. Learn more

  • Fall | Winter

    Clean gutters, seal decks, and prep seasonal homes before closing. Winterize, shrink wrap, and protect your property until spring. Learn More

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